Privacy policy

 Privacy Policy of fastservenow.com and the fastservenow App

This Privacy Policy applies to your use of the website https://fastservenow.com/  (hereinafter referred to as the “Website”) and the “fastservenow” mobile application (hereinafter referred to as the “App”). The Website and the App are collectively referred to as the “Platform”. We respect your privacy and are committed to protecting the personal information you share with us. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information. By accessing or using the Platform, you agree to the terms set forth in this Privacy Policy.

The information we collected

To provide you with a smooth experience, we collect the following types of information:

  1. Personal Information:  When you register an account on the platform, place an order, or interact with us, we may collect your personally identifiable information, such as your name, email address, phone number, billing address, delivery address, and payment information.

  2. Demographic information:  We may collect other demographic information, such as your location (e.g., postal code), to personalize your experience and improve our services.

  3. Data usage:  We may collect information about how you interact with the platform, such as device information, IP address, browser type, and browsing behavior on the platform.

  4. Payment Information:  We may collect credit/debit card information or other payment-related data through third-party payment gateways to process your transactions.

How we use your information

The information we collect is used for a variety of purposes, including:

  • Process and complete your order.

  • It is used to communicate with you about your orders, inquiries, and promotions.

  • To personalize your experience on the platform and provide targeted content.

  • To improve the platform’s functionality and services.

  • Detect and prevent fraud, security vulnerabilities and other potential risks.

  • In order to fulfill legal obligations and enforce our terms and conditions.

Share your information

We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  1. Service Providers:  We may share your personal information with third-party service providers who assist in the operation of the platform, such as payment processors, delivery services, and customer support.

  2. Business Transactions:  If we merge with or are acquired by other companies, your personal information may be transferred as part of the transaction.

  3. Legal Requirements:  We may disclose your personal information to comply with legal obligations, such as court orders, subpoenas, or government requests.

  4. Rights Protection:  We may disclose your personal information if we believe it is necessary to protect the rights, property, or safety of loteat, our users, or the public.

Your choices and rights

You have the following rights regarding your personal information:

  • Access and Updates:  You can access and update your personal information through your account settings on the platform.

  • Opt out of receiving newsletters:  You can opt out of receiving promotional emails or notifications by following the unsubscribe instructions in the newsletter.

  • Account Deletion:  You can contact us to request the deletion of your account. Please note that we may retain certain data for legal or business purposes.

Cookies and tracking technologies

We use cookies and similar tracking technologies to improve your experience on the platform. Cookies are small data files stored on your device that help us remember your preferences and improve the platform’s functionality. You can control your cookie settings through your browser, but disabling cookies may affect your use of some features of the platform.

Data security

We will take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is absolutely secure, and we cannot guarantee the absolute security of your data.

Privacy Policy Revision

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on the platform, with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us through the following methods:

  • Email: [help@fastservenow.com]

  • Telephone: [+852 6358 3049]